Gartner Reveals Top Predictions for IT Organizations and Users for 2015 and Beyond

Today is a public holiday in Malaysia, hence, I have some privilege to spend more time writings.

This is the question that everybody has in mind and do not know the answer. Nonetheless, deep in our hearts, we know that humanity has to move forward - just like death.

Bill Gates was once asked during a forum at University of New South Wales, Sydney, Australia on 29-May-2013, about robotics and A.I and his response were:

He didn't see robotics adoptions will lead to more genocide wars, robots are good thing.

Over times, computer can get really smart, and when the computer takes over certain tasks, it will put pressure on social-economical fronts, nevertheless, we will have to adjust to that.

Bill Gates thinks that A.I is doable, nonetheless, unsure when that will come.

I actually discussed this with a friend of mine, who invested efforts into reading a book which discusses about what will happen to humanity when robotics takes over. According to the author, by that time it happens, most people will be involved with artistic works - things which computer shouldn't be good at - for instance, talking nonsense!!

And here is my personal thoughts after more than 10 years in the ICT industry with focus on software development and sometimes media activities.

Yes, we are worry that our friends and neighbors will lose their jobs when that happens.

Yet, if you look at today's scenario, the reality is not a good bed of roses as it paints out to be, even though it still looks red.

For instance, if you happen to visit petrol stations, most of them will be managed by low-costs and non-executive workers. And from my personal observation, these people don't enjoy what they are doing.

There is no question that they work for money, my point is that they never like the job anyway.

Hence, it brings us to two scenarios:

1.) It is better to put a robot there which doesn't complain doing the job which nobody wants.

2.) If it is cheaper to engage robots, it is good for the business.

Hence, robotics is a sure thing whenever it becomes affordable.

The answer to my thoughts is that humanity just have to move on (to another jobs), whatever and whatsoever.

Gartner's prediction for 2015 and Beyond:
  1. By 2018, digital business will require 50 percent less business process workers and 500 percent more key digital business jobs, compared with traditional models.
  2. By 2017, a significant disruptive digital business will be launched that was conceived by a computer algorithm.
  3. By 2018, the total cost of ownership for business operations will be reduced by 30 percent through smart machines and industrialized services.
  4. By 2020, developed world life expectancy will increase by 0.5 years due to widespread adoption of wireless health monitoring technology.
  5. By year-end 2016, more than $2 billion in online shopping will be performed exclusively by mobile digital assistants.
  6. By 2017, 70 percent of successful digital business models will rely on deliberately unstable processes designed to shift as customer needs shift.
  7. By 2017, 50 percent of consumer product investments will be redirected to customer experience innovations.
  8. By 2017, nearly 20 percent of durable goods e-tailers will use 3D printing (3DP) to create personalized product offerings.
  9. By 2020, retail businesses that utilize targeted messaging in combination with internal positioning systems (IPS) will see a five percent increase in sales.