For IT News Week 2 Jul 2017.
For this week / last week, here are / were the biggest news.
PR - Jul 20, 2017 - Hitachi Named a Leader in the Gartner Magic Quadrant for Solid-State Arrays
HDS has been named a leader in the Gartner Magic Quadrant for Solid-State Arrays for the first time. Hitachi believes its significant growth and enhancements to its all-flash Hitachi Virtual Storage Platform (VSP) F Series product line resulted in the company improving its position, moving it from the Challengers Quadrant to the Leaders Quadrant.
According to Gartner: “Vendors in the Leaders Quadrant have the highest scores for their Ability to Execute and Completeness of Vision. A vendor in the Leaders Quadrant has the market share, credibility, and marketing and sales capabilities needed to drive the acceptance of new technologies. These vendors demonstrate a clear understanding of market needs; they are innovators and thought leaders; and they have well-articulated plans that customers and prospects can use when designing their storage infrastructures and strategies. In addition, they have a presence in all four major geographical regions, consistent financial performance and broad platform support.”
“Hitachi takes pride in bringing continuous breakthroughs to market that help our customers to be as competitive as possible in the digital age,” said Ryuichi Otsuki, CEO of Hitachi Data Systems. “We are pleased to be recognized as a leader in the solid-state array industry and we will continue to challenge industry standards, while positioning our customers to succeed.”
PR - Jul 20, 2017 - Highlights from Lenovo TechWorld Innovation Summit
At the 3rd annual Lenovo TechWorld Innovation Summit in Shanghai where Yuanqing Yang, CEO of Lenovo shared some exciting announcements about the Yoga Book and How Lenovo Sees a World Powered by AI.
1.) Launch of two new colours for Yoga Book with Windows
Yoga Book with Windows® is rolling out with two brand new colors! You’ll see the new Yoga Book in Ruby Red and Pearl White hit the shelves in September of this year.*
Pricing for the Yoga Book starts at US$499 (MSRP) for the Android version and US$549 (MSRP) for the Windows version.* Pricing and availability may vary from country to country.
2.) How Lenovo sees a world powered by AI
Lenovo shared their vision for the future of AI and showing how concept devices enabled for AI can make life better. Some concept products we are most proud of include –
PR - Jul 19, 2017 - OutSystems Expands Asia Pacific Footprint with Expansion into Australia
OutSystems, the #1 low-code platform for digital transformation, has just opened its first direct sales office in Sydney, Australia. The office opening comes on the back of analyst firm Gartner predicting that IT spending in Australia is set to hit $85 billion in 2017, and that CIOs in the region are more focused on digital transformation than their global peers.
The new office in Sydney will enable OutSystems to:
Milestone Systems today announced it is once again the No. 1 global VMS vendor by company revenue in market research from business intelligence provider IHS Markit. Milestone Systems receives this top ranking for the ninth year running. Moreover, Milestone Systems is ranked as no. 1. VMS provider in the APAC region (excluding China).
On a global scale, Milestone Systems continues its growth with an increase in net revenue of 18 % in 2016 over the year before and has significantly exceeded the overall market growth. In APAC, the total market value for video surveillance equipment, excluding China, was USD 2,28 billion in 2016.
“In 2016, Milestone Systems’ business in APAC grew by 20 per cent compared to an overall market growth of 1.1 per cent. We owe our success to the continued focus on co-creation of revenue and innovation with the Milestone community of partners and customers, and we will continue and further explore this approach in the years to come,” said Benjamin Low, Vice President, Asia Pacific, Milestone Systems.
PR - Jul 19, 2017 - mTouche eyeing US$2.69B Digital Media Advertising in Southeast Asia plus Hong Kong market
Mobile value-added services and digital media marketing company, mTouche Technology Bhd and Advanced Platform Sdn Bhd, a software and platform development company have signed a comprehensive master collaboration partnership agreement to jointly develop and market a range of Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) offerings powered by CompuRex Dash®, a series of tightly integrated and efficient end-to-end solution that design for B2B (Business-to-Business), B2C (Business-to-Consumer), B2G (Business-to-Government), content providers and mobile users throughout the Southeast Asia plus Hong Kong market.
The foundation of the alliance is a comprehensive, multi-year strategic agreement in which both companies will make significant mutual commitments and investments in technology, product development and go-to-market efforts for a proprietary and innovative Digital Media and Infotainment Platform to the IT and mobile channel. The alliance between the companies is expected to deliver a continuous stream of services offerings over the next 18 months, with the first wave of offerings slated for a phased release during the fourth quarter of 2017.
Mr. Tang Boon Koon, Executive Director of mTouche is equally excited about the partnership. He said: “This is truly a win-win scenario for both organisations. This collaboration provides synergistic and leveraged opportunities for mTouche to expand its mobile value added services and digital media marketing offering via the innovative Digital Media and Infotainment Platform into the growing smartphone market with the aims to be the go-to mobile application platform for users looking to have a streamlined mobile application platform comprising different functionality and artificial brain that will deliver a rich mobile experience to businesses and end-users.”
PR - Jul 18, 2017 - Strategic alliance between Animamundi Studio and China Film Animation Industry will catalyse Malaysian animation and visual effects industry
China Film Animation Industry Co., Ltd, a subsidiary of China Film Co Ltd, today signed a strategic cooperation framework agreement with Malaysian animation studio, Animamundi Studio Sdn. Bhd. as a collaborative partner in Malaysia. The deal will see both parties work together on the development and production of animation intellectual property for projects in China and North America.
Through the signing of this agreement, witnessed by Malaysia Digital Economy Corporation (MDEC) Chief Executive Officer, Dato’ Yasmin Mahmood, the Malaysian animation and visual effects industry is expected to continue its strong growth.
The agreement will develop a foundation for both parties to tightly collaborate together in the form of production, investment, as well as industry best practices.
“Throughout our collaboration with Animundi Studio Sdn Bhd, we were impressed with their team’s dedication, talent to create amazing visual experiences with dynamic storytelling capabilities and their approach towards problem solving. It felt like we were dealing with more than just artists. It has been very rewarding to our China Film Animation projects."
“I am confident that our relationship is going to bring together our top creative talents to work on China Film Animation’s powerful brand portfolio and new IP development in the coming years,” said Huang Jun, President and CEO of China Film Animation Industry Co., Ltd.
PR - Jul 17, 2017 - AIMS Now Offers Network Service for AWS Direct Connect
The AIMS Group (AIMS), Southeast Asia’s leading carrier-neutral data services provider, today announces its offering of private network connection to support Amazon Web Services (AWS) Direct Connect service.
AWS Direct Connect enables customers in Malaysia to establish a dedicated network connection to AWS Cloud from on-premises datacentre, office, or colocation environment. In many cases, using AWS Direct Connect helps reduce customer’s network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections.
AIMS Group Chief Executive Officer Chiew Kok Hin shares, “We are honoured to provide the service to support AWS Direct Connect in Malaysia so that businesses can leverage the elasticity of AWS Cloud to manage their IT resources.” Businesses can now separate and maintain both a public and private environment where some resources are stored on cloud using public IP address space while critical resources will run on Amazon Virtual Private Cloud (VPC) using private IP space. These virtual interfaces can be reconfigured at any time to meet changing needs.
“AWS Direct Connect is important and strategic to our ecosystem of customers. We have always listened to our customers’ concerns and wish list and we believe AWS Direct Connectwill benefit both our existing and future customers,” ends Chiew.
PR - Jul 17, 2017 - Standard Chartered shakes things up with mobile gamification
Standard Chartered Bank (the Bank) is the first retail bank in Malaysia to introduce mobile gamification that instantly rewards clients when they shop. The new channel allows the Bank to engage with its clients digitally and recognise their loyalty.
Standard Chartered continues to roll out many more digital initiatives as part of the Bank’s strategy to offer easy, convenient and secure banking solutions for clients. To date, the Bank has launched an award winning digitally enabled client acquisition tool, video and online chat banking and fingerprint recognition for mobile banking login. It also partnered with Samsung Pay to offer clients a robust mobile payment platform.
Clients can experience the Bank’s latest mobile gamification through the ‘Shake and Win’ campaign held from 17 July to 30 September 2017. Clients need to spend a minimum of MYR100 in a single transaction with a Standard Chartered credit card to receive an SMS to play the ‘Shake and Win’ game. As the name suggests, clients will have to shake the items into the bag by swiping with their fingers in order to win cashback up to MYR99. Clients will also be in the running to be one of 10 chosen winners to win MYR10,000 in prizes as each MYR100 spend will earn them 1 entry.
PR - Jul 17, 2017 - Google’s “Performance Honors” celebrates local agency heroes in Malaysia for creative and impactful work in Search ad campaigns
Google celebrated creativity and best practices in the area of Search ad campaigns at an awards ceremony designed to shine a spotlight on interesting Search campaigns run on Google during 2017. This is the first “Performance Honors” that have been awarded in Asia-Pacific, and is a culmination of a series of Performance Guru workshops that Google ran for their agency partners over the last four months.
Consumers are turning to Search across critical micro-moments multiple times a day to get things done. For instance, according to one of our latest research studies, 76% of baby care consumers conduct research before buying a product, and 61% of them turn to Search. Search ads help millions of businesses worldwide connect with consumers in these moments, but none of that would be possible without a well-managed campaign. Practitioners and planners are working hard behind the scenes to create the best possible campaigns for their clients. Creating and running AdWords campaigns is often carried out by agencies, so this award is designed to recognize and celebrate their incredibly important work. We hope it inspires others to follow their example.
Here is the full list of awards and winners:
PR - Jul 13, 2017 - U Mobile's Scheduled System Upgrades and Maintenance this July and August
U Mobile wishes to inform that the telco will be undergoing scheduled system upgrades and maintenance this July and August. During the upgrade, some customers may experience service interruptions during the dates and hours listed below:
PR - Jul 10, 2017 - Genesys Awarded Customer Contact Platform Vendor of the Year by Frost and Sullivan
Genesys, a global leader in omnichannel customer experience and contact center platform, has been awarded the Customer Contact Platform Vendor of the Year at the recent Frost and Sullivan Asia Pacific ICT Awards 2017. This is a mark of its commitment to global innovation and strength in the Asia-Pacific region.
Genesys market share growth to 14.5 percent, coupled with its seamless solutions which remove channel silos and artificial communication barriers, are some of the reasons why the company received the awards.
For more information, please find appended below and attached the press release, as well as a high res photo of Keith Budge, Senior Vice President and General Manager, Asia Pacific and Japan, Genesys, receiving the award from Charles Lim, Industry Principal, Digital Transformation, Frost & Sullivan. Quann - Jul 4, 2017 - Malaysian companies are unprepared for cyber attacks
The inaugural Quann IT Security End User Study 2017 was recently conducted by Quann, a leading Managed Security Services Provider in Asia Pacific, and research firm IDC to understand the cyber security strategies of organisations as well as their preparedness and vulnerability to cyber attacks. The survey covered 150 senior IT professionals from medium-to-large companies based in Singapore, Hong Kong and Malaysia.
Among the startling results of the survey was how almost all (96%) of the surveyed Malaysian companies are in the early stages of security preparedness. In fact, more than half (52 percent) of the Malaysian respondents do not have a Security Operations Centre to monitor their networks and security devices for suspicious traffic while almost half (48 percent) of them have not conducted any form of IT security awareness exercise.
Mr. Foo Siang-tse, Managing Director, Quann, points out that the findings are worrying but they don’t come as a surprise. The lack of investment in security infrastructure, professional services and employee training makes them extremely vulnerable to attacks such as the recent WannaCry and Petya ransomware incidents.
While basic IT security features such as firewall and antivirus are widely deployed by the Malaysian companies surveyed, almost half (46 percent) of them do not have Security Intelligence and Event Management Systems to correlate and raise alerts for any anomalies.
For this week / last week, here are / were the biggest news.
- PR - Jul 20, 2017 - Hitachi Named a Leader in the Gartner Magic Quadrant for Solid-State Arrays
- PR - Jul 20, 2017 - Highlights from Lenovo TechWorld Innovation Summit
- PR - Jul 19, 2017 - OutSystems Expands Asia Pacific Footprint with Expansion into Australia
- PR - Jul 19, 2017 - Milestone Systems takes the lead as No. 1 VMS Provider in APAC
- PR - Jul 19, 2017 - mTouche eyeing US$2.69B Digital Media Advertising in Southeast Asia plus Hong Kong market
- PR - Jul 18, 2017 - Strategic alliance between Animamundi Studio and China Film Animation Industry will catalyse Malaysian animation and visual effects industry
- PR - Jul 17, 2017 - AIMS Now Offers Network Service for AWS Direct Connect
- PR - Jul 17, 2017 - Standard Chartered shakes things up with mobile gamification
- PR - Jul 17, 2017 - Google’s “Performance Honors” celebrates local agency heroes in Malaysia for creative and impactful work in Search ad campaigns
- PR - Jul 13, 2017 - U Mobile's Scheduled System Upgrades and Maintenance this July and August
- PR - Jul 10, 2017 - Genesys Awarded Customer Contact Platform Vendor of the Year by Frost and Sullivan
- Quann - Jul 4, 2017 - Malaysian companies are unprepared for cyber attacks
PR - Jul 20, 2017 - Hitachi Named a Leader in the Gartner Magic Quadrant for Solid-State Arrays
HDS has been named a leader in the Gartner Magic Quadrant for Solid-State Arrays for the first time. Hitachi believes its significant growth and enhancements to its all-flash Hitachi Virtual Storage Platform (VSP) F Series product line resulted in the company improving its position, moving it from the Challengers Quadrant to the Leaders Quadrant.
According to Gartner: “Vendors in the Leaders Quadrant have the highest scores for their Ability to Execute and Completeness of Vision. A vendor in the Leaders Quadrant has the market share, credibility, and marketing and sales capabilities needed to drive the acceptance of new technologies. These vendors demonstrate a clear understanding of market needs; they are innovators and thought leaders; and they have well-articulated plans that customers and prospects can use when designing their storage infrastructures and strategies. In addition, they have a presence in all four major geographical regions, consistent financial performance and broad platform support.”
 |
| Ryuichi Otsuki, CEO, HDS |
“Hitachi takes pride in bringing continuous breakthroughs to market that help our customers to be as competitive as possible in the digital age,” said Ryuichi Otsuki, CEO of Hitachi Data Systems. “We are pleased to be recognized as a leader in the solid-state array industry and we will continue to challenge industry standards, while positioning our customers to succeed.”
PR - Jul 20, 2017 - Highlights from Lenovo TechWorld Innovation Summit
At the 3rd annual Lenovo TechWorld Innovation Summit in Shanghai where Yuanqing Yang, CEO of Lenovo shared some exciting announcements about the Yoga Book and How Lenovo Sees a World Powered by AI.
1.) Launch of two new colours for Yoga Book with Windows
Yoga Book with Windows® is rolling out with two brand new colors! You’ll see the new Yoga Book in Ruby Red and Pearl White hit the shelves in September of this year.*
2.) How Lenovo sees a world powered by AI
Lenovo shared their vision for the future of AI and showing how concept devices enabled for AI can make life better. Some concept products we are most proud of include –
- CAVA (Context Aware Virtual Assistant) - a new kind of virtual assistant. It uses deep learning-based face recognition systems and natural language understanding technologies to manage calendar events and remind you based on your habits.
- daystAR is an optical display with an independent vision processing unit and free-formed surface lenses with a 40-degree field of view.
- SmartVest will make managing your cardio health easier. The 12-lead medical grade smart clothing garment uses 10 textile sensors built into the ECG clothing to monitor cardiac activity.
PR - Jul 19, 2017 - OutSystems Expands Asia Pacific Footprint with Expansion into Australia
OutSystems, the #1 low-code platform for digital transformation, has just opened its first direct sales office in Sydney, Australia. The office opening comes on the back of analyst firm Gartner predicting that IT spending in Australia is set to hit $85 billion in 2017, and that CIOs in the region are more focused on digital transformation than their global peers.
The new office in Sydney will enable OutSystems to:
- Better serve existing customers in Australia and New Zealand, such as global consulting and systems integration company Atos
- Strengthen partner ecosystem and build closer business relationships with customers and prospects
- Support the digital transformation efforts of businesses in Australia and New Zealand
Milestone Systems today announced it is once again the No. 1 global VMS vendor by company revenue in market research from business intelligence provider IHS Markit. Milestone Systems receives this top ranking for the ninth year running. Moreover, Milestone Systems is ranked as no. 1. VMS provider in the APAC region (excluding China).
On a global scale, Milestone Systems continues its growth with an increase in net revenue of 18 % in 2016 over the year before and has significantly exceeded the overall market growth. In APAC, the total market value for video surveillance equipment, excluding China, was USD 2,28 billion in 2016.
“In 2016, Milestone Systems’ business in APAC grew by 20 per cent compared to an overall market growth of 1.1 per cent. We owe our success to the continued focus on co-creation of revenue and innovation with the Milestone community of partners and customers, and we will continue and further explore this approach in the years to come,” said Benjamin Low, Vice President, Asia Pacific, Milestone Systems.
PR - Jul 19, 2017 - mTouche eyeing US$2.69B Digital Media Advertising in Southeast Asia plus Hong Kong market
Mobile value-added services and digital media marketing company, mTouche Technology Bhd and Advanced Platform Sdn Bhd, a software and platform development company have signed a comprehensive master collaboration partnership agreement to jointly develop and market a range of Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) offerings powered by CompuRex Dash®, a series of tightly integrated and efficient end-to-end solution that design for B2B (Business-to-Business), B2C (Business-to-Consumer), B2G (Business-to-Government), content providers and mobile users throughout the Southeast Asia plus Hong Kong market.
The foundation of the alliance is a comprehensive, multi-year strategic agreement in which both companies will make significant mutual commitments and investments in technology, product development and go-to-market efforts for a proprietary and innovative Digital Media and Infotainment Platform to the IT and mobile channel. The alliance between the companies is expected to deliver a continuous stream of services offerings over the next 18 months, with the first wave of offerings slated for a phased release during the fourth quarter of 2017.
 |
| Mr. Chen Huei Ping, Executive Director of mTouche, Mr. Tang Boon Koon, Executive Director of mTouche, Mr. Tan Lim Keat, Managing Director of Advanced Platform Sdn Bhd and En. Sapri Bin Sahabudin, Chief Technology Officer of Advanced Platform Sdn Bhd |
PR - Jul 18, 2017 - Strategic alliance between Animamundi Studio and China Film Animation Industry will catalyse Malaysian animation and visual effects industry
China Film Animation Industry Co., Ltd, a subsidiary of China Film Co Ltd, today signed a strategic cooperation framework agreement with Malaysian animation studio, Animamundi Studio Sdn. Bhd. as a collaborative partner in Malaysia. The deal will see both parties work together on the development and production of animation intellectual property for projects in China and North America.
Through the signing of this agreement, witnessed by Malaysia Digital Economy Corporation (MDEC) Chief Executive Officer, Dato’ Yasmin Mahmood, the Malaysian animation and visual effects industry is expected to continue its strong growth.
 |
| (L to R): Animamundi Studio Founder & CEO, Leong Chun Chong, Malaysia Digital Economy Corporation (MDEC) Chief Executive Officer, Dato' Yasmin Mahmood, China Film Animation Industry Co., Ltd., President and CEO, Huang Jun and Malaysia Digital Economy Corporation (MDEC) Vice President, Creative Content and Technologies, Hasnul Hadi Samsudin. |
The agreement will develop a foundation for both parties to tightly collaborate together in the form of production, investment, as well as industry best practices.
“Throughout our collaboration with Animundi Studio Sdn Bhd, we were impressed with their team’s dedication, talent to create amazing visual experiences with dynamic storytelling capabilities and their approach towards problem solving. It felt like we were dealing with more than just artists. It has been very rewarding to our China Film Animation projects."
“I am confident that our relationship is going to bring together our top creative talents to work on China Film Animation’s powerful brand portfolio and new IP development in the coming years,” said Huang Jun, President and CEO of China Film Animation Industry Co., Ltd.
PR - Jul 17, 2017 - AIMS Now Offers Network Service for AWS Direct Connect
The AIMS Group (AIMS), Southeast Asia’s leading carrier-neutral data services provider, today announces its offering of private network connection to support Amazon Web Services (AWS) Direct Connect service.
AWS Direct Connect enables customers in Malaysia to establish a dedicated network connection to AWS Cloud from on-premises datacentre, office, or colocation environment. In many cases, using AWS Direct Connect helps reduce customer’s network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections.
 |
| Chiew Kok Hin, CEO, AIMS Group |
AIMS Group Chief Executive Officer Chiew Kok Hin shares, “We are honoured to provide the service to support AWS Direct Connect in Malaysia so that businesses can leverage the elasticity of AWS Cloud to manage their IT resources.” Businesses can now separate and maintain both a public and private environment where some resources are stored on cloud using public IP address space while critical resources will run on Amazon Virtual Private Cloud (VPC) using private IP space. These virtual interfaces can be reconfigured at any time to meet changing needs.
“AWS Direct Connect is important and strategic to our ecosystem of customers. We have always listened to our customers’ concerns and wish list and we believe AWS Direct Connectwill benefit both our existing and future customers,” ends Chiew.
PR - Jul 17, 2017 - Standard Chartered shakes things up with mobile gamification
Standard Chartered Bank (the Bank) is the first retail bank in Malaysia to introduce mobile gamification that instantly rewards clients when they shop. The new channel allows the Bank to engage with its clients digitally and recognise their loyalty.
Standard Chartered continues to roll out many more digital initiatives as part of the Bank’s strategy to offer easy, convenient and secure banking solutions for clients. To date, the Bank has launched an award winning digitally enabled client acquisition tool, video and online chat banking and fingerprint recognition for mobile banking login. It also partnered with Samsung Pay to offer clients a robust mobile payment platform.
 |
| Shake and Win |
Clients can experience the Bank’s latest mobile gamification through the ‘Shake and Win’ campaign held from 17 July to 30 September 2017. Clients need to spend a minimum of MYR100 in a single transaction with a Standard Chartered credit card to receive an SMS to play the ‘Shake and Win’ game. As the name suggests, clients will have to shake the items into the bag by swiping with their fingers in order to win cashback up to MYR99. Clients will also be in the running to be one of 10 chosen winners to win MYR10,000 in prizes as each MYR100 spend will earn them 1 entry.
PR - Jul 17, 2017 - Google’s “Performance Honors” celebrates local agency heroes in Malaysia for creative and impactful work in Search ad campaigns
Google celebrated creativity and best practices in the area of Search ad campaigns at an awards ceremony designed to shine a spotlight on interesting Search campaigns run on Google during 2017. This is the first “Performance Honors” that have been awarded in Asia-Pacific, and is a culmination of a series of Performance Guru workshops that Google ran for their agency partners over the last four months.
Consumers are turning to Search across critical micro-moments multiple times a day to get things done. For instance, according to one of our latest research studies, 76% of baby care consumers conduct research before buying a product, and 61% of them turn to Search. Search ads help millions of businesses worldwide connect with consumers in these moments, but none of that would be possible without a well-managed campaign. Practitioners and planners are working hard behind the scenes to create the best possible campaigns for their clients. Creating and running AdWords campaigns is often carried out by agencies, so this award is designed to recognize and celebrate their incredibly important work. We hope it inspires others to follow their example.
Here is the full list of awards and winners:
- The “Industry Rising Star” honor was given to: SearchGuru’s Jason Lau, who not only showed an innovative approach & ability to deliver results for his client CatchThatBus, but has also actively sought to make others within the industry more knowledgeable via trainings and newsletters. The “Innovative Performance Advertising Campaign” honor was given to OMD Malaysia for their McDonald’s “Countdown to Iftar” campaign, which
- was one of the first campaigns to use Search Countdown Ads in Malaysia. By tailoring their messages by time of day, they were able to ensure relevance with their audience which drove excellent results for McDonald’s.
- The “Integrated Performance Advertising Campaign” honor was given to: Optimedia for their AIA campaign, in which they improved efficiency across all media channels including search, display and social, leading to an improved cost per lead for their client.
- The “Mobile Performance Advertising Campaign” honor was given to SearchGuru’s Grab campaign, which led to huge increases in Grab app downloads and improved app rankings in the Google Play and iTunes stores.
- The “Performance Excellence Honor” was given to SearchGuru, who have demonstrated continuous improvement in operational excellence across their search campaigns.
PR - Jul 13, 2017 - U Mobile's Scheduled System Upgrades and Maintenance this July and August
U Mobile wishes to inform that the telco will be undergoing scheduled system upgrades and maintenance this July and August. During the upgrade, some customers may experience service interruptions during the dates and hours listed below:
- 18th July 2017 (12.00am – 6.00am)
- 3rd August 2017 (12.00am – 6.00am)
- 8th August 2017 (12.00am – 6.30am)
- 9th August 2017 (12.00am – 6.30am)
PR - Jul 10, 2017 - Genesys Awarded Customer Contact Platform Vendor of the Year by Frost and Sullivan
Genesys, a global leader in omnichannel customer experience and contact center platform, has been awarded the Customer Contact Platform Vendor of the Year at the recent Frost and Sullivan Asia Pacific ICT Awards 2017. This is a mark of its commitment to global innovation and strength in the Asia-Pacific region.
Genesys market share growth to 14.5 percent, coupled with its seamless solutions which remove channel silos and artificial communication barriers, are some of the reasons why the company received the awards.
 |
| Keith Budge, Senior Vice President and General Manager, Asia Pacific and Japan, Genesys, receives the award from Charles Lim, Industry Principal, Digital Transformation, Frost & Sullivan |
For more information, please find appended below and attached the press release, as well as a high res photo of Keith Budge, Senior Vice President and General Manager, Asia Pacific and Japan, Genesys, receiving the award from Charles Lim, Industry Principal, Digital Transformation, Frost & Sullivan. Quann - Jul 4, 2017 - Malaysian companies are unprepared for cyber attacks
The inaugural Quann IT Security End User Study 2017 was recently conducted by Quann, a leading Managed Security Services Provider in Asia Pacific, and research firm IDC to understand the cyber security strategies of organisations as well as their preparedness and vulnerability to cyber attacks. The survey covered 150 senior IT professionals from medium-to-large companies based in Singapore, Hong Kong and Malaysia.
Among the startling results of the survey was how almost all (96%) of the surveyed Malaysian companies are in the early stages of security preparedness. In fact, more than half (52 percent) of the Malaysian respondents do not have a Security Operations Centre to monitor their networks and security devices for suspicious traffic while almost half (48 percent) of them have not conducted any form of IT security awareness exercise.
 |
| Foo Siang-tse, Managing Director of Quann |
While basic IT security features such as firewall and antivirus are widely deployed by the Malaysian companies surveyed, almost half (46 percent) of them do not have Security Intelligence and Event Management Systems to correlate and raise alerts for any anomalies.
Comments