VMware Accelerates Enterprise Transformation in Malaysia

Nov 23, 2017 -

During the company’s annual vFORUM event, VMware Inc. (NYSE: VMW), a global leader in cloud infrastructure and business mobility, laid out its vision today for enterprise transformation in an increasingly app-driven and multi-cloud world. With more business and IT leaders recognizing digital transformation’s positive impact, VMware demonstrated how enterprises can achieve business outcomes with a portfolio of solutions that help modernize data centers, integrate public clouds and empower digital workspaces.

Businesses in Southeast Asia are ramping up on their digital transformation strategies, as IT plays an increasingly important role in creating differentiated customer experiences and driving business outcomes. In a recent Gartner survey of CIOs, companies in the region are spending slightly more than a quarter of their IT budgets on digitization, and this is set to increase by more than 10 percent in 2018.

“There are clear and tangible results from digital transformation, and more organizations are pushing the boundaries on what is possible by leveraging technology. We remain committed to equipping organizations with the right digital tools to run, manage, connect and secure any application on any cloud to any device, enabling them to take full advantage of opportunities before them,” said Alex Loh, country manager, Malaysia, VMware.

Cloud as an Enabler of True Digital Transformation

Cloud is the heart of true digital transformation. With more than 60 percent of companies in the region planning to adopt both on-premises and cloud-based models, a multi-cloud environment is increasingly the critical enabler for business success.

TNB’s successful cloud journey exemplifies this reality. TNB is the largest electricity utility in Malaysia and one of the largest in the region. As part of the organization’s wider ‘Reimagining TNB’ initiative to address the energy trilemma via modernization and digitization, the company deployed VMware solution to enable the IT infrastructure with private cloud capabilities and immediately saw capital and operational savings from its new software-defined architecture. Customer satisfaction also went up as TNB is able to generate bills and reports much faster, while providing customers with ready access to the information as well.

To continue pushing the boundaries in delivering best-in-class cloud services, VMware unveiled a new set of products and services at VMworld U.S. earlier this year. The priority was to make cloud easy by partnering with public cloud providers, including Amazon Web Services (AWS), IBM Cloud and more than 4,300 cloud service providers globally, to provide a consistent infrastructure across all clouds, even those not based on VMware technologies.

The expanded VMware Cloud Provider™ Program and new VMware Cloud™ Services enable organizations to manage, secure, monitor and automate cloud infrastructure and applications by providing a unified approach for end-to-end visibility into cloud usage, costs, and network traffic.

A People-First Approach to Mobility

The nature of work is changing. With work no longer tethered to static workplaces, a people-first, mobile approach is becoming essential. Instead of silo-ed application and device management strategies with multiple end-points across different locations, hardware and software, these future digital workspace platforms deliver a simple and secure experience for both end-users and IT teams.

For a global financial institution, this new work paradigm resulted in the need to equip its 200,000 employees with a seamless and easy-to-use platform, allowing them to deliver quality customer service. In partnership with Dell EMC, VMware worked closely with the bank to tailor a suite of software-defined workspace solutions, VMware Horizon® Enterprise Edition. This created an IT architecture that made it easier for employees to get work done in real-time from any device or location by simplifying access and app management, while keeping all information secured.

“Standard web and office productivity apps are driving more immersive experiences, and consuming greater endpoint resources than ever before. In close collaboration with VMware, we look to empower the bank’s employees with solutions ideal for VDI environments,” said KT Ong, country manager, Dell EMC Malaysia. “The Dell EMC VDI solution, powered by VMware Horizon software and built on Dell EMC infrastructure and software-defined storage, enables employees to self-manage the apps they need at any given time, reducing complexity, safeguarding corporate data and streamlining IT management and delivery. By virtualizing its business-critical apps, the bank is able to ensure that its workforce can remain productive while drastically reducing the organization’s exposure to data being compromised at endpoints.”

To further empower the digital workspaces of the future, VMware is expanding its VMware Workspace ONE™ solution to deliver the broadest platform and endpoint support for end-users and IT teams. The enhanced Workspace ONE™ solution will extend a native client experience to iOS, Android, macOS, Windows 10 and Chromebooks so that end-users can access everything they need for work from a single unified digital workspace. To reduce complexity for IT teams, Workspace ONE will also unify context, identity and device management into a single streamlined management console.

Future-Grade Data Centers

Redefining customer experiences, improving employee engagement and increasing operational efficiency are only possible if a future-ready IT infrastructure is in place. A modernized data center is key to increasing the performance and efficiency of IT resources and strengthening the availability and security of critical applications.

Typical data center

For Raffcomm, a key developer and solutions integrator for many online services and companies throughout Malaysia, a SDDC-based approach freed the company to pursue new business opportunities much more aggressively. With the previous legacy infrastructure, Raffcomm had to deal with day-to-day operational issues such as constant capacity planning and ensuring reliability. After deploying VMware solutions, the automated testing and provisioning of resources were no longer held back by inefficient hardware, and the company can now scale in tandem with opportunities.

Extending its leadership position in virtualization, VMware announced new releases of Integrated OpenStack and VMware vRealize® Network Insight™ earlier this year. These releases are aimed at helping customers modernize their data centers to increase business and developer agility, while introducing increased networking and security capabilities. Additionally, VMware is unveiling a new VMware vSAN offering to reduce the cost and complexity of collecting, storing and processing data to support Internet of Things (IoT) initiatives, especially in defense, oil and gas, manufacturing and retail.

The New Digital Paradigm

Technology is no longer only about optimizing costs of ownership and operations, but also about driving business innovation and growth. Cloud, whether private, public or hybrid has become ubiquitous over the last few years and companies are leveraging cloud to improve business speed and flexibility in some way, shape or form. Managing users, resources and applications across multiple clouds, however, raises a new set of challenges including governance and control, workload provisioning and placement, capacity management, portability and the need to monitor performance, and cost transparency across clouds.

“In this new digital paradigm, our customers need tailored business and industry solutions to succeed. VMware’s vision for cloud is what companies need from a unified, multi-cloud environment: the ability to securely and efficiently work across any cloud with agility, flexibility and most importantly, choice. With our suite of cloud and infrastructure solutions, we will continue supporting our customers in Malaysia to drive digital transformation and realize the nation’s digital future,” added Loh.