Aspiring Port-of-Choice Sabah Port Deploys Sage Business Management (Case Study)

Feb 27, 2018

Sabah Ports Sdn Bhd (SPSB), a subsidiary of Suria Capital Holdings Berhad, has chosen Sage, the market and technology leader for integrated accounting, people & payroll and payment & banking solutions, to better streamline its operations, improve data management and insights, and budgetary costs analysis to drive business growth.

Sabah Port Bird Eye View
SPSB were looking to upgrade their ability to support multi-dimensional analysis by securing real-time data management and analysis, needed for faster decision-making. They were also keen to improve system support within the organisation, to support SPSB’s plans for expansion.

SPSB appointed Sage, specifically Sage X3 to benefit from the enterprise-grade functionality and security as it transforms its operations and increases competitiveness to achieve the company vision and mission to become the port-of-choice in the Brunei Darussalam-Indonesia-Malaysia- Philippines East ASEAN Growth Area (BIMP-EAGA). In driving this objective, SPSB were keen to implement a new, flexible, user-friendly, web-enabled solution that would be able to fulfil user requirements.

Sage X3 offers SPSB a faster, simpler and more flexible financial, supply chain and production management, at a fraction of the cost and complexity of typical enterprise ERP systems. With Sage X3, SPSB can simplify its operations and provide its key decision makers with a single view of company financials, sales programs, and the status of its supply chain.

Datuk Karim Hj Bujang, Chairman, SPSB

Datuk Karim Hj Bujang, Chairman, SPSB, said: “Real-time business insights and visibility into our operations is critical to Sabah Ports’ expansion, to help us increase our efficiency, and maintain our relevance and competitive edge. The Sage X3 solution, especially the multi-dimensional analysis functionality, collects real-time information on all aspects of our business and provides us with a 360-degree view of our business across all our ports, helping us quickly identify problems and make informed decisions.”

He continued, “This system will now act as the backbone of our analytical solutions, to provide deeper analysis on our business processes, positively impacting our ability to adapt to changing market conditions.”

Additionally, Sage X3 allows SPSB to consolidate disparate business systems into one enterprise-wide ERP solution. Through Sage X3, SPSB is now able to standardise its operations and achieve consistency in internal processes with reduced overhead costs, leveraging the availability of system support and the agility of cloud software management, assisting its diverse operations and wide-ranging requirements across all its geographically spread-out ports.

Robin Chao, Vice President & Managing Director, Sage Asia, said: “We are proud to be able to support SPSB in their drive towards becoming the leading port operator in our region. As SPSB’s business grows, they will need to continue to transform and adapt to changes. It is crucial that the company remains nimble to cope with challenges in the future.”

Robin Chao, VP, Sage Asia

Chao added: “SPSB needs an ERP system that can keep up with their pace of change – Sage X3 provides this. Sage X3 offers SPSB with a holistic view of its business operation at any time. More importantly, Sage X3 empowers the organisation’s employees with the information they need to do their jobs more effectively.”

As the main port operator in the Sabah state, SPSB has delivered maritime logistics, access and opportunity to Sabah along with bringing the world to Malaysia’s shores. The company manages eight ports located strategically on both the west and east coasts of the state, including the Sapangar Bay Container Port which will be developed into a transhipment hub, identified under the Eleventh Malaysia Plan as a game changer under the National Blue Ocean Strategy (NBOS) meant to empower economic growth within Greater Kota Kinabalu. It is well-positioned to tap the burgeoning growth of this region as they embark on their expansion plan to upgrade the ports capabilities to handle 1.21 million TEUs during the first phase of development, up to 3.76 million TEUs upon completion.