U Mobile to Sell Basic Life Assurance via Mobile Subscription

Feb 26, 2018:

To mark the launch of the country’s first telco assurance, U Mobile will be providing their prepaid and postpaid customers with 2 months complimentary subscription of GOLIFE 5, one of the two life mobile microinsurance products available from U Mobile today.

The complimentary subscription of GOLIFE 5, which is valued at RM5 per month, provides customers with:
  • Insurance coverage of up to RM18,000 for death or total permanent disability (TPD)
  • Insurance coverage of up to RM 36,000 for death or TPD if it is due to specific infectious disease such as dengue fever, chikungunya fever, malaria, Japanese Encephalitis, Avian influenza or Zika virus

GOLIFE is U Mobile’s first telco assurance product and their customers may apply, subscribe and manage their life insurance coverage entirely via their mobile phone.

Other than GOLIFE 5, subscribers can opt for GOLIFE 10 which offers coverage of up to RM76,000 at a premium of RM10 monthly.

Key features of GOLIFE are:
  • Simple online registration – Click & be protected immediately (just ONE health declaration)
  • Highly affordable – From as low as RM5 per month
  • Pay-as-you-go insurance ie no fixed commitment (subscribe & unsubscribe anytime)
  • 60-Day satisfaction guarantee – Unsubscribe within first 60 days and get full refund

The minimum application age for the GOLIFE plans is 18 years and the maximum application age is 45 years.

RM5 per month
RM10 per month
Death / TPD due to natural causes
Death / TPD due to “specified infectious disease”
*Dengue Fever, Chikungunya Fever, Malaria, Japanese Encephalitis, Avian Influenza, Zika Virus
2x of Coverage = RM36,000
2x of Coverage = RM76,000
Entry Age Limit
18 – 45 years old
Satisfactory Guaranteed Period
60 days
Refund for Cancellation (Applicable to Satisfactory Guaranteed Period only)
Refund to customer’s original payment mode – either postpaid account or prepaid main wallet
Customer criteria
1. Must be U Mobile customer
2. Only Malaysians or Permanent Residents (PR) with valid NRIC.
Coverage Term
Coverage renewal on monthly basis, up to expiry of 50 years old
Payment Type
Charged to prepaid balance and postpaid account, monthly auto-renewal
Mode of Premium
Subscription Method
U Mobile Self Care portal & MyUMobile app
Cancellation Method
U Mobile Contact Centre, U Mobile Self Care portal, & MyUMobile app
Certificate Delivery Method
E-certificate will be delivered by SLM via SMS & E-mail