Getronics' Managed Services Premise on Cloud Digital Transformation

Date : 26-Jul-2019
Location: Global

Key Takeaways:
  • Cloud is pretty much everywhere these days. It is no longer a mere tool but has become a genuine platform to leverage and enable a smooth customer experience for clients.
  • Cloud is key component of digital transformation because it connects the top three IT requirements : security, data and workplace - for both enterprise and SME companies.
  • The adoption of cloud has been on a steady rise lately.
  • Cloud is not a finished product, it’s merely a platform on which apps and solutions are built. Therefore, migrating to Cloud is not an endpoint, but the beginning.
  • As such, Cloud requires skills and know-how that traditional companies usually do not have in-house.
  • The three stages of migration:
    • Stage 1: ‘lift and shift’ of existing infrastructure and applications from the traditional IT infrastructures (legacy or on-premise) to Cloud and the adoption of adjacent new services available in Cloud.
    • Stage 2: taking a closer look at the companies’ application landscape - This involves modernizing apps so they can use new tools or features offered by the Cloud providers
    • Stage 3: the front-end is reviewed and services offered thanks to applications are changed - This is where companies can really start leveraging new features by developing modules and capabilities in their applications, e.g. data analytics - choosing the right managed service provider entails the success of cloud based digital transformation as it is critical on the management of costs (of public cloud) and security related issues (of public clouds).
  • Steve Rosa, Vice-President Global Business Development and Cloud, Infrastructure and Security at Getronics, said the key driver is new apps which will accelerate the needs for cloud adoption.

unsplash-logoMarkus Spiske  

  1. Cloud driven Digital Transformation managed services
    1. The capability to actively accompany and guide companies in their efforts, helping them make the right choices before and during the migration process.
    2. Once it has been completed, continued advice will follow; which includes proposal of new features, solutions and innovations in function of their specific needs, while – and this is crucial – managing the costs.
    3. Getronics, can really make a difference for clients through know-how and expertise: by making something as complex as Cloud look simple and unifying the various Cloud offerings available on the market to end up only with best-in-class solutions. This too takes convincing and education, as it involves multiple levels and processes within the enterprise: IT, governance, security & compliance, billing, reporting, aligning the customer with the end-client, et cetera.
    4. "The Managed Cloud acquisition from Colt back in April 2016 was very important in this aspect: it gave us access to know-how and the infrastructure we are currently operating in Europe, while also providing us with a customer base, a skilled workforce and therefore, credibility. You could even say it was a gamechanger for Getronics: we could have done all of these things ourselves, but we would not be finished yet, whereas our course of action allowed for competitiveness in the market straightaway. These skills and competences, coupled with our 19 data centres all over Europe and a new one being built in Chicago, give us a very solid platform to build on. In terms of GDPR too we are confident, as Getronics anticipated this evolution and we were already well underway on our journey. For our clients, our Security Operations Centre is a strong point in this regard as it is based in Europe – we often take clients there for a visit. We are also increasing our regional coverage by adding SOCs in North-America and Asia which should be operational shortly," said Steve Rosa.
    5. Getronics preaches the idea of multi-Cloud provider - both private and public providers - without vendor-lock-in.
Editor's comments:
  • Cloud computing concept was invented Google to compete with Microsoft's PC business - nonetheless, it was the latter who did the job of transforming enterprise to adopt the cloud - the reason is simple, the former did not command a big market share in enterprise software business while the latter's market penetration comprises of both enterprise and SME companies - partly due to the adoption of Office 365.
  • SaaS (software-as-a-service) offers a major cost saving because subscribers are only require to pay the same fees yet to enjoy continuous software updates from the vendor.