Rimini Street Offerings Allow Enterprises to Refinance ERP Software Maintenance Contracts

In the backdrop of challenging economical sentiments and the increasingly need of business to innovate new business processes in order to meet increasing customer's demand and to compete well in the market, enterprise must not only maintain best practice business processes, but also to save money to adopt digital transformation at an ever increasing rate.

Having said that, Rimini Street, a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, quantum leaped into the scene a few years ago, to offer enterprises up to 90% of cost saving, by switching over their ERP software maintenance annual contracts from their original vendors such as Oracle, SAP, Siebel etc.

Positioned to disrupt the market, Rimini Street offers the following:
  • Each client receives personalized service from an assigned, senior-level Primary Support Engineer (PSE) who are available 24 hours a day, 7 days a week, 365 days a year.
  • Custom code (code that has already been customised) support.
 A good case study is San Fang Chemical,a global manufacturer and distributor of artificial leather products,headquartered in Kaohsiung, Taiwan; switched to Rimini Street support for its Oracle E-Business Suite application and Oracle Database software. In addition to immediately saving 50% of its annual maintenance costs that they were previously paying the vendor, the company can now maintain its core, robust Oracle system for a minimum of 15 years from the time that they switched to Rimini Street support with no forced upgrades.

Through the switch of service provider, San Fang Chemical has also been able to liberate its IT resources and divert its substantial cost savings to invest in more forward-looking innovation projects.

Andrew Seow, Regional Director for Southeast Asia and Greater China, said that think of the model as forward-thinking car owners opting to have the car serviced at independent car workshops who can provide a better service yet with a lower cost.

Rimini Streets employs skilled engineers with experience in the product offerings and many whom have previously worked with the product vendors such as Oracle, SAP, Siebel etc.

To serve the growing list of clients in the Asia-Pacific region, Rimini Street currently has offices in Hong Kong, Osaka, Seoul, Taipei and Tokyo, two locations across Australia, and a recently opened office in Auckland, New Zealand. In addition, they have opened up a new office in Singapore to serve Southeast Asia.

The full range of products supported include Oracle E-Business Suite, JD Edwards, PeopleSoft, Siebel, Hyperion, SAP Business Suite, IBM DB2, Microsoft SQL Server etc

In short, think of the supported ERP products as Legacy systems in which they ensure the good old processes are maintained whilst the cost saving can be channeled to new projects which can bring in new revenue streams.

Rimini Street is currently serving over 2,000 enterprises globally.

Robust, Efficient and Cost Saving

unsplash-logoGlenn Carstens-Peters