Primagaz Deploys Rugged Android Tablet to Optimise Operations Across its Bulk Gas Distribution Network

Date : 06-Dec-2019
Location: Singapore

Key Takeaways:
  • Getac recently announced that Primagaz, part of the Dutch SHV Energy Group and the world’s first LPG distributor, has selected the ZX70-Ex fully rugged tablet solution to streamline operations and improve safety throughout its bulk gas distribution network in France.
  • Since 1999, Primagaz has been the French subsidiary of the SHV Energy group, which has 30 million customers and 14,000 employees in Europe, Asia and Latin America.
  • The announcement extends a successful six-year technology partnership between the two companies, which has seen annual device failure rates drop from over 10 percent with legacy equipment, to just two percent with Getac devices.
  • The fast and efficient delivery of butane and propane to customers throughout France is an essential part of Primagaz’s business. These deliveries take place all year in areas not served by the natural gas network to private and business customers, such as farmers and industrial installations.
  • To perform deliveries safely and on schedule, Primagaz’s drivers need a mobile solution that not only protects them while working in potentially dangerous environments, but also allows them to complete their duties as efficiently as possible. These duties include communicating with the head office, printing off purchase orders and invoices, and registering important data via specialist applications, all whilst being on-site with customers.
  • Getac is a key subsidiary of MiTAC-Synnex Business Group (2018 consolidated revenue $38 billion USD). Getac was established in 1989 as a joint venture with GE Aerospace to supply defense electronic products. Today, Getac’s business includes rugged notebooks, rugged tablets and rugged handheld and mobile video system devices for military, police, fire, utilities, insurance and field-service customers

  • Rowina Lee, Vice President of Global Sales & Business Development Center, Getac Technology Corporation, attributed the success of the deal to the rugged solutions and expert technical support offerings of the company.
  • Pierre-Antoine Barré, Project in chief AMOA Supply Chain for Primagaz, said that the technical support provided by Getac surpasses expectation.
  • Getac’s ZX70-Ex fully rugged tablet has been identified as the ideal solution to Primagaz’s needs. Featuring a powerful Android operating system, a touchscreen display equipped with LumiBond®2.0 technology providing a display readable, both indoors and out, a 4G LTE connectivity and full-shift battery life, the ZX70-Ex offers all the functionality that delivery drivers need to work effectively in the field. MIL-STD-810G and IP67 certifications mean it can survive tough physical working environments and an operational range of -21°C to +60°C maintains reliability in even extreme temperatures. ATEX Zone 2/22 and IECEx Zone 2/22 certifications ensure safe use in potentially explosive atmospheres, while specialist software provided by embedded computing expert Grizzli further enhances operational efficiency.
Best Practices:
  • The ZX70-Ex’s advanced features allow Primagaz to digitise its customers’ digital signing, which also amplifies its business processes.
  • Getac’s three-year Bumper-to-Bumper warranty covering accidental damages as standard is also highly beneficial, minimising disruption from unexpected downtime
Rugged Android Tablet
Getac ZX70-Ex