Rackspace Connects Community Volunteers For COVID-19

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Date : 23-Apr-2020
Location: Kuala Lumpur

Organization:

Key Takeaways:

Rackspace today announced that Community Delivery Network (CDN) has repurposed its application Reach to connect individuals in need with local community groups during the COVID-19 pandemic. Leading technology services company Rackspace supported CDN in ensuring the app was tested and available in just four days.

Offerings:

  • Millions of people find themselves locked down and in isolation; the Reach app helps community groups, Facebook groups, churches and associations to mobilize their volunteers to get help to those who need it.
  • Reach is a free global app that is typically used to arrange delivery of vehicles and is now supporting tens of thousands of self-isolating people in the U.S, the U.K. and New Zealand with the ability to scale worldwide.
  • Reach is hosted on Rackspace’s OpenStack public cloud, which provided CDN with the redundancy and security of an enterprise-grade application, ensuring the scalability required to support volunteers around the world.
  • Rackspace set aside $10 million in free OpenStack public cloud hosting resources over the next six months for organizations participating in COVID-19 relief efforts. Rackspace teams remain dedicated to providing seamless support and Fanatical Experience for customers.
Photo by Thomas Jensen on Unsplash


Spokepersons:
  • Mike Thorby, founder and CEO, CDN and Reach,said,the ability of the Reach app to connect millions of requests across the world to provide supports to fight COVID-19, thanks to Rackspace’s infrastructure.
  • Matt Stoyka, Chief Solutions Officer, Rackspace,said, Rackspace is dedicated to supporting our customers through these unprecedented times.
Insights:
  • CDN recognized that its platform – software that usually connects car manufacturers with car dealers and allows tasks to be tracked – was agile and sophisticated enough to be repurposed quickly to help coordinate volunteering efforts.
  • Reach is already being used by more than 30 community groups in the UK and a growing network in the U.S. Translations into French and Spanish are underway to support a global roll-out. Reach will also continue to be available in the future for continued community support beyond COVID-19.
Editor's Comments:

Good to take note that Rackspace has been able to reorganize both human and financial resources to help existing clients to scale their apps to deal with the challenges arose from COVID-19 pandemic; at times when everything is under constrained.

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