Digitalisation of SMBs Could Contribute To GDP of RM99 Billion By 2024

Date : 17-Sep-2020
Location: Kuala Lumpur

Organization:

Cisco,the worldwide leader in technology that powers the Internet. 

Key Takeaways:

The digitalisation of small and medium businesses (SMBs) in Malaysia could add between US$19 to US$24 billion (RM79 billion to RM99 billion) to the country’s GDP by 2024 and contribute to economic recovery post COVID-19, according to the 2020 Asia Pacific SMB Digital Maturity Study.

How to Become a Digital Challenger: Seven Steps to Success for SMBs
How to Become a Digital Challenger: Seven Steps to Success for SMBs

Offering:

  • From a talent perspective, the Cisco Networking Academy has trained over 80,000 students in Malaysia in various ICT skills since its inception.
  • On the technology front,Cisco have launched a series of curated products and solutions specifically for the SMB sector under the Cisco Designed portfolio and introduced 0% financing for SMB customers in the country.

Spokepersons:

  • Albert Chai, Managing Director, for Cisco Malaysia,said,Cisco is committed to work with SMBs to help them emerge stronger with the right digital solutions and strategy.

Raz Mohamad, Director Small Business and Commercial for ASEAN at CiscoAlbert Chai, Managing Director at Cisco Malaysia
Raz Mohamad, Director Small Business and Commercial for ASEAN at Cisco
Albert Chai, Managing Director at Cisco Malaysia

  • Raz Mohamad, Director Small Business and Commercial for ASEAN at Cisco,said,Technology can not only help solve some of their (SMBs) key challenges and revitalise their operations, but also help them sustain their growth in the long term. To do that, all stakeholders need to play a role,including the government.

Insights:

  • The study, commissioned by Cisco and conducted by International Data Corporation (IDC) maps out the four (4) stages of digital maturity; Digital Indifferent, Digital Observer, Digital Challenger and Digital Native, experienced by SMBs across Asia Pacific.
  • Digitally mature SMBs enjoy higher benefits in revenue and increased productivity,contributing to their growth and overall economic recovery
  • Malaysia’s SMBs advanced to the second stage of being a Digital Observer, despite falling by one rank behind Thailand.
  • Top 5 Insights to Becoming a Resilient SMB.

Cisco Study - Malaysian SMBs are Digital Observer
Cisco Study - Malaysian SMBs are Digital Observer

Editor's comments:

  • SMBs require assistance and leadership to embark digital transformation journeys,more importantly, they need to allocate time and money to get started - a small step now is a future giant step.
  • Employees mindset and skill-sets also play vital roles in the success of digital transformation for SMBs.

 

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